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With rising electricity prices and energy transition incentives, more and more French people are investing in photovoltaic panels. As an installer, your mission no longer stops at installation: your customers expect more comprehensive support, including after installation. Choosing an energy supplier becomes a strategic step in their solar project.
Why is this an important choice, even with solar panels?
Installing photovoltaic panels doesn't mean becoming totally self-sufficient.
Your customers :
● continue to consume electricity from the grid, particularly in the evening, at night or during periods of low sunlight;
● have every interest in adapting their electricity contract to their new consumption profile.
Directing them towards an offer adapted to self-consumption maximizes the savings made - a real lever for customer satisfaction that you can activate as soon as the project is completed.
More flexible offers tailored to their new uses
Self-consumption changes the structure of energy consumption. Your customers don't have to settle for a standard contract. Here are a few types of offer to recommend according to their profile:
● Peak/off-peak offer : ideal for customers able to shift certain uses (water heater, washing machine...) at night or early in the morning.
● Dynamic pricing offer : some offers feature discounted time slots or weekends.
● Offer with consumption tracking : integrated tools or applications provide a clearer picture of consumption vs. production.
By helping them decipher these offers, you extend the added value of your service.
And what aboutbusiness customers?
For companies or local authorities, energy management is often more complex but also more flexible. You can help them to :
● Compare pro offers : needs are higher and rate differences can be significant.
● Negotiate the feed-in tariff for the surplus : depending on their production, reselling the electricity not consumed can become a real economic lever.
● Choose a supplier adapted to their strategy : multisite, detailed conso tracking, reporting tools, etc.
To simplify this step, you can recommend a tool like papernest's electricity offer comparator. It's a time-saver for your customers, and an additional service you can offer them effortlessly.
In a nutshell
Installing photovoltaic panels transforms the way you consume electricity, but doesn' t mean you don't need to take out a well-adapted contract. As an installer, you have a key role to play in guiding your customers towards the offers most consistent with their solar profile:
● Dynamic or off-peak pricing,
● Consumption monitoring,
● Optimized pro offer.
With a solution like Revolt.eco, you're already automating the design and management of solar projects. By taking post-installation consultancy a step further, you can help your customers achieve energy success - and build loyalty in your business relationship.
